Michael TurnerGoogle review, yesterday
What a lovely evening. The sea bass was cooked perfectly and the staff really took the time to explain everything.
Reply to every Google review automatically, in your tone.
Auto-Reputatie writes and publishes the reply to each new review. Sensitive reviews always reach you first.
Restaurant De Gouden Tafelreply from the owner
publishedThank you, Michael, for this kind message. We are glad the sea bass was just right and that you appreciated the attention of our team. We look forward to welcoming you back at De Gouden Tafel.
Three steps, then it runs by itself.
Nothing to install. Connecting takes a few minutes; after that you only look at what needs your attention.
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Connect your Google Business Profile
Sign in with your business's Google account and grant access. All your locations and reviews appear in the app right away.
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Choose your tone
Formal, friendly or enthusiastic. Enter your real contact details; only those may appear in a reply. Per star rating you decide: publish automatically, or show it to you first.
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We reply, you only look at what needs attention
Every new review gets a reply within minutes, in the customer's language. When a review needs your judgement, you get a notification with a draft you can edit or approve.
This is what a reply sounds like. In the customer's language.
This Dutch review got a Dutch reply, even though the owner reads the app in English. Scroll and watch it appear.
Sanne de VriesGoogle review, 5 days ago
Heerlijk gegeten en een warme sfeer. De bediening was wat traag toen het druk werd, maar het personeel bleef vriendelijk.
Restaurant De Gouden Tafeldraft, checked
NederlandsDank u wel, Sanne. Fijn dat u van het eten en de warme sfeer heeft genoten. U heeft gelijk dat de bediening trager werd toen het druk was; we kijken hoe we die avonden beter bezetten. We hopen u snel weer te verwelkomen.
- Language of the review: Dutch
- No made-up phone number or email address
- No discount promised, no admission of fault
When in doubt, nothing goes out.
A half-right reply under your business name is worse than no reply. That is why there is a check before and after the AI.
Sensitive reviews: never automatic, always you first
If a review touches on injury, health, food poisoning, discrimination, harassment, a legal claim, privacy or a minor, it is held back. Even at five stars. You get a notification and a draft, and decide yourself what happens.
Only your real contact details
Every reply is checked for made-up phone numbers, email addresses and websites. If it contains anything you did not enter yourself, it does not go online.
In the customer's language
The reply is always written in the language of the review.
NederlandsEnglishDeutschFrançaisTürkçe
Watch first, then let go
Start in preview mode: you see every draft, nothing is published. Turn on automatic publishing once you trust it. One switch turns it off again, any time.
No promises you did not make
No discounts offered, no fault admitted, no repeating of the complaint. Whatever fails the check stays a draft for you.
One price. No surprises.
Free to see what your customers are saying. Pro when you want the replying to actually happen.
Free
€0per month
Free forever, no card needed.
- Connect your Google Business Profile
- All reviews from all your locations in one place
Pro 4-day free trial · up to 10 replies
€39per month, excl. VAT
Cancel any time, in the app.
- AI reply to every new review, in the customer's language
- Publish yourself after a look, or publish automatically
- Notifications for sensitive and negative reviews
- Set tone, contact details and rules per star rating
Try Pro free for 4 days, with AI replies to up to 10 reviews. Then €39 per month, excl. VAT, cancel any time.
You enter your card details at the start. During the trial the app replies to up to 10 reviews. Stop within 4 days and you pay nothing.
Frequently asked questions
What happens with a sensitive review?
If a review touches on injury, health, discrimination, harassment, a legal claim or anything else sensitive, it is never answered automatically. Not even at five stars. You get a notification, see a draft and decide yourself.
Can customers tell the reply was written by AI?
The reply appears under your business name, like every owner reply on Google. You remain responsible for what it says. You can review and edit every reply before it goes out, or let it publish automatically for the reviews where you are comfortable with that.
What does the trial include?
Four days of every Pro feature, with a card on file, and AI replies to up to 10 reviews. A review counts once, as soon as the app writes a reply for it; editing or regenerating that reply does not count again. Once the 10 are used, the replies you already have stay usable and new reviews wait until Pro starts: automatically after 4 days, or earlier if you choose 'Start Pro now' in the app, in which case €39 is charged right away. Stop within 4 days and you pay nothing.
Can I cancel whenever I want?
Yes, in the app, monthly. You keep access until the end of the paid period and can undo the cancellation until that date. The 4-day trial can be stopped within those 4 days at no cost.
Does it work in multiple languages?
Yes. The reply is always written in the language of the review, even if your business uses a different default language. A Dutch, German, French or Turkish review gets a reply in that language.
I have several locations. Does that work?
Yes. All locations under your Google Business Profile are connected. Per location you set the tone, the time zone and the rules per star rating.
Connect your Google Business Profile and see it work today.
Free to start. Try Pro free for 4 days (up to 10 replies), then €39 per month, excl. VAT.